The program is available to customers with an existing and well-merchandised eCommerce site. Once the registration form is filled out, Napa will assess your site to ensure it aligns with the Napa brand before acceptance.

No, there is no minimum order requirement. However, only products on the approved Napa Drop Ship list are eligible for drop shipping.

Retailers set their own prices. Napa's MSRP is 2.5 times the standard wholesale cost, and retailers must not sell below the Minimum Advertised Price (MAP), which is 2 times the standard wholesale cost.

Items are priced at standard wholesale cost, and other discount programs, such as volume or preferred customer discounts, are not available for drop ship orders.

A weekly inventory update is emailed every Friday to keep retailers informed about available products and to ensure timely order fulfillment.

Retailers can either use their own UPS or FedEx account (information provided during onboarding) or opt for Napa’s Flat Rate Shipping. Napa charges 20% of the order total, with a minimum charge of $15. Orders under $100 are charged a flat rate of $15, while orders over $100 are charged at 20%. Each ship-to address is considered a separate order.

Yes, there is a Drop Ship Handling Fee of $8 per order.

Orders should be emailed todropship@napahomeandgarden.com. Ensure the order is clear and include a purchase order (PO) in the subject line for easy reference.

We are not accepting 3rd party resellers on Amazon, Ebay, and other marketplaces at this time.

Retailers will receive an invoice via email within 24 hours of shipment. The invoice includes a tracking number for customer notifications.

Retailers receive an email invoice within 24 hours of shipment, which includes a tracking number. This tracking number allows them to monitor the progress of their shipment.

Returns are the retailer's responsibility, with a 4% Damage/Returns Allowance provided under the Napa Drop Ship Agreement. Retailers handle all customer returns, including those due to buyer’s remorse or manufacturer defects.

For any additional questions, please contact the Napa Drop Ship Team at: dropship@napahomeandgarden.com.